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Customer Service Inquiries: EMAIL or call 312-494-5711
Payments:
We accept the following credit cards:
Customer Credit cards will be billed as Waterfront Productions.
We also accept personal checks, cashier checks, and money orders. (See mail order above)
All payments are made in United States Dollars. For currency conversion, please visit xe.com
Shipping:
U.S.
Standard, First-class shipping, via USPS, with Delivery Confirmation
and handling fees are included in product prices. Customers may
choose Second-Day USPS service at an additional cost of $15.00;
the charge will be added to your order. We ensure that delivery
is made within 1 to 2 weeks after purchase date for orders. Shipments
will be made to Post Office Boxes, if requested.
FREE SHIPPING!
INTERNATIONAL
International orders are shipped via USPS, for a flat $8.00 USD
fee; the charge will be added to your order. Orders are shipped
within 48 hours. We make every effort to ensure that delivery is
made within 2 to 3 weeks after purchase date for orders.
Refunds & Exchanges:
All sales are final. No Refunds. Merchandise
will be replaced only if:
It is the responsibility of the customer to use the appropriate carrier and take the necessary protections when shipping back products. If the product is lost during the shipping of a defective product and Waterfront Productions does not receive it, no replacement will be granted.
Tax Exempt Organizations,
Universities, Schools, and Libraries:
For price and ordering information, please
call 312-494-5711 or EMAIL
Resellers:
Please email for
wholesale rates and minimum quantities.
Transaction Security:
All transactions are processed directly through the Authorize.net
Secure Credit Card Payment System.
Every transaction is protected by the most advanced encryption technology
(SSL) for secure e-commerce transactions.